Jameson Inn Hotel has location in Albany, Ga.
Jameson Inn Hotel ranks #1 in customer service.
 / Jessica Fairley
ALBANY, GA. -- A hotel chain with a local branch is taking home top ratings for its first class customer service.
The Jameson Inn hotel brand has a location on Dawson Road, the chain was just ranked number one in customer service.
This information is based on the reviews of 35,000 customers nationwide by the research firm "Market Metrix Hospitality Index".
The general manager of the Albany location Lumus Kerlegon says "Even in a struggling economy, our commitment to an excellent lodging experience is our overriding goal."